Community Guidelines
The shared rules that make Circulure worth being on
These guidelines are how we keep Circulure a place worth opening — for the member you are today and the member you'll be in five years. Every member, every Guild, every Adventure and every Gathering is held to them.
The point
Why we have guidelines
Circulure exists so real friendships can start online and continue in real life. That only works if members trust each other and trust the platform. These guidelines are the floor — the things you have to do (and not do) for everyone else to feel safe enough to show up.
Most of this is common sense. We write it down anyway so there are no surprises about what we'll act on.
The three pillars
What every Circulure member signs up for
Be a good neighbour
Treat every member with the warmth you'd want in your own city. Disagreement is fine; cruelty is not.
Keep the platform safe
Behaviour that puts other members at risk — online or off — has no place on Circulure.
Show up honestly
One real person, one real profile. Stories, photos and intentions that match reality.
The rules
What's allowed and what isn't
Every rule below applies across messages, posts, comments, Stories, Guilds, Adventures, Gatherings, Crews and member-to-member contact of any kind.
Respectful participation
Allowed: Friendly disagreement, debate, sharing different perspectives, asking questions.
Not allowed: Personal attacks, name-calling, demeaning language, pile-ons, public shaming, contempt and contemptuous emoji.
Harassment and bullying
Not allowed: Repeated unwanted contact, targeting another member with insults, sexual comments without consent, mocking someone's body, looks, voice, accent, race, faith, disability or identity, coordinating others to attack a member.
Hate speech and discriminatory conduct
Not allowed: Slurs, dehumanising language, calls for exclusion or violence based on race, ethnicity, nationality, religion, caste, sex, gender, sexual orientation, disability, age or serious illness. Coded or 'ironic' versions of the same content also count.
Threats, violence and intimidation
Not allowed: Direct or veiled threats, glorifying violence against a person or group, sharing the location, routine or workplace of someone to put them at risk (doxxing), or encouraging others to do so.
Sexual exploitation and unsafe sexual content
Not allowed: Sexual content involving anyone who hasn't clearly consented, non-consensual sharing of intimate images, soliciting nudes from members, sexual coercion, or sex-for-money arrangements presented as friendship.
Child safety
Not allowed: Any content sexualising minors, grooming behaviour, attempts to make contact with minors, or sharing of material depicting child abuse. We report this to law enforcement and ban accounts immediately and permanently.
Impersonation and deceptive behaviour
Not allowed: Pretending to be another real person, a brand or staff member, using AI-generated faces presented as your own, claiming credentials or affiliations you don't have, faking endorsements.
Scams, fraud and manipulation
Not allowed: Investment 'tips', crypto schemes, fake giveaways, romance scams, phishing links, fake support accounts, pyramid schemes, requests for money disguised as emergencies, lure-and-extort patterns.
Spam and unwanted promotion
Not allowed: Mass-sending messages, copy-paste posting, repetitive promotion, bots, scrapers, fake engagement, link spam, off-platform recruitment for unrelated services.
Privacy and sharing personal information
Not allowed: Sharing another member's address, phone number, workplace, family details, immigration status, medical records or other identifying information without clear consent — even if it's technically findable elsewhere.
Dangerous activities
Not allowed: Encouraging or organising activity that puts people at serious physical risk: unsafe drug use, self-harm, eating-disorder content presented as inspiration, dangerous viral 'challenges'.
Illegal activity
Not allowed: Anything illegal in the member's jurisdiction or in Circulure's operating region — trafficking, weapons sales, illicit drug sales, stolen goods, regulated services without authorisation.
Content ownership and intellectual property
Not allowed: Posting other people's work as your own, watermarked content you don't have rights to, leaked material, copyright-infringing media. Repeat infringers lose access.
Inauthentic accounts
Not allowed: Multiple accounts to evade bans, bot networks, accounts created on behalf of someone else, accounts whose only purpose is to inflate engagement or hide a prior ban.
Abuse of reports and moderation systems
Not allowed: Mass-reporting a member because you dislike them, weaponising reports to silence speech that isn't a rule break, threatening members with reports as a bargaining tactic.
In every space
The rules follow the content, not the surface
A rule break in a direct message counts the same as a rule break in a Guild post. The same goes for Story captions, Adventure descriptions, Gathering chat, comments, reactions and profile bios. Private spaces are still part of Circulure.
Organisers of Guilds, Adventures and Gatherings are responsible for the spaces they create. Persistent issues inside a space — that the organiser ignores — can lead to action against the organiser as well as the members involved.
When rules are broken
What enforcement looks like
Warning
A direct notice that something you posted or did broke the guidelines and what to change.
Feature restriction
Specific abilities — messaging, posting, Story uploads, Guild creation — paused for a defined period.
Suspension
Temporary loss of access while we investigate or while a cool-down period runs.
Permanent removal
Account banned and rebuild attempts blocked, used for the most serious or repeated breaches.
We choose the action that fits the behaviour, not the loudest reaction. Severe breaches — child safety, threats of violence, doxxing, coordinated scams — skip warnings and go straight to permanent removal.
Disagree with a decision?
Appeals and review
If you believe we got an enforcement decision wrong, you can appeal. A different reviewer takes a fresh look at the original report, the content involved and your appeal.
Appeals are most successful when they add context the original reviewer didn't have — a misread joke, a cultural reference, missing back-and-forth context. They are least successful when they restate the original behaviour.
Send appeals to appeals@circulure.com with your username and any reference number we sent you.
Reporting
How to flag something
Inside the app: tap the report icon on the profile, message, post, Story, comment, Guild, Adventure or Gathering. Choose the closest category and add a sentence if it helps.
From the web: open Report an Issue — you don't have to be signed in.
By email: safety@circulure.com for safety concerns or abuse@circulure.com for ongoing harassment.
Help us keep Circulure worth being on
Read the Trust & Safety overview to see how reports, reviewers and appeals fit together.